Contact information
Get in Touch
We're here to help with any questions about our products, orders, or 3D printing advice. Our team of 3D printing enthusiasts is ready to assist you!
Contact Information
Email: [email protected]
Phone: 0478 966 996
Hours of Operation:
Monday to Friday - 11:00am to 4:30pm
Saturday - 9:00am to 1:00pm
Sunday - Closed (Sorry!)
Physical Address
3docity
3/29 Bailey Cres
Southport 4215
Queensland
Australia
Want to have a browse in store? Come on in!
Quick Support
Order & Shipping Questions
For questions about your order status, shipping information, or returns, please include your order number in your message.
Technical Support
Having issues with our products? Our technical team can help troubleshoot your 3D printing challenges.
Product Availability
Can't find what you're looking for? Let us know and we'll try to source it for you.
Connect With Us
Follow us for updates, tips, and community projects:
Frequently Asked Questions
Before reaching out, you might find your answer on our Blog.
Bulk Orders?
Require bulk filament or resin? Contact us at [email protected]
We aim to respond to all inquiries within 24-48 business hours.
Store Policies
For your convenience, here are links to our important store policies:
Please review these policies for detailed information about how we handle your data, process returns, and manage shipments.
Your privacy is important to us. Last Updated 16/06/2026